Help
Please Upgrade Flash

Your Aeroplan Account




To get an Aeroplan Music Code for downloading music? (Back to Top)
To get an Aeroplan Music Code for downloading digital songs at the Music Store, log in to   www.aeroplan.com with your Aeroplan number and PIN. Go to the “Use Your Miles” section and click “Activities and Merchandise.” From the drop-down category menu, select “Music, Movies & More” and find the “Aeroplan Music Store” reward. Within the reward description, select the quantity of Music Codes you want (equal to the number of songs you wish to download), add this reward to your cart and proceed to checkout. Once you have successfully redeemed your miles, you will receive a confirmation e-mail with your Aeroplan Music Code. SAVE THIS E-MAIL, as you will need the Code to create your Music Store account on music.aeroplan.com


How do I create my an account?
(Back to Top)
Your Aeroplan Account allows you to download and enjoy your favorite music. To create an account follow the steps outlined below.

1.       Locate the ‘your account’ section in the left navigation panel and click the ‘create account’. The ‘your account’ section is located directly below the ‘popular genres’ section.

2.       Enter all the required information. Required information is marked with an ‘*’. The ‘age group’ and ‘gender’ fields are not required.

3.       Ensure that your email is valid, and that your password and confirmation of password match.

4.       Click ‘submit’. This will bring you to the ‘account created’ page confirm the creation of your account. If you would like to begin downloading music, proceed to the next step. Otherwise, feel free to continue browsing.

5.       Enter your promotional code by clicking ‘add a promotional code’ on the ‘account created page’. This will bring you to a page that will allow entry of your code.

6.       Enter your code, ensuring it matches the pin code you have been give, exactly.

7.       Click ‘submit’

8.       Start Downloading!

  

How do I log-in to my account? (Back to Top)
You can log-in to your account at any point via one of the following methods:

1.       Click ‘log-in’ in the top navigation panel and enter your username and password.

2.       Enter your username and password

3.       Click Submit.

OR

1.       Click ‘log-in to your account’ in the left hand navigation panel under the ‘your account’ section.

2.       Enter your username and password

3.       Click Submit.

How do I update my account information? (Back to Top)

To manage or update your account information at any point, you must first be logged in. To log-in, follow the instructions under ‘How do I log-in to my account’, outlined above. Once logged in, you can manage your account information via one of the following methods.

  

1.       Click your username in the top navigation panel and enter your username and password.

2.       Decide on the information you want update and click on the appropriate link

3.       Update your information and click ‘submit’.

OR

1.       Click the ‘your account’ link in the left hand navigation panel under the ‘your account’ section.

2.       Decide on the information you want update and click on the appropriate link

3.       Update your information and click ‘submit’.

  

What if I forget my password? (Back to Top)

If you have forgotten your password during and are trying to log-in to your account, simply click the ‘Forgot your password?’ link. This will take you to a page where you will be required to enter your username.

  

What if I forget my username? (Back to Top)

If you have forgotten your username during and are trying to log-in to your account, simply click the ‘Forgot your username?’ link. This will take you to a page where you will be asked to enter the email address associated with your account. Your username and password will then be sent to this email address.

  

Where can I find the number of downloads I have left? (Back to Top)

Once you’ve logged in, you will be able to see your remaining downloads highlighted in the top navigation panel next to your username.

Back